Last updated: August 2025
Way to Moab (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (www.waytomoab.com), booking experiences, sign waivers, or otherwise engage with our services.
1. Information We Collect
We collect several types of personal data:
Directly from you:
- Full name, phone number, email address, billing information
- Waiver details (via PeekPro)
- Booking preferences and history
- Emergency contact details and medical concerns
Automatically from your device:
- IP address, browser type, device information
- Location data (if enabled by user)
- Website usage via cookies and analytics tools
From third parties:
- Social media platforms you connect with (e.g., Instagram)
- Partners like PeekPro and other service providers assisting with bookings
2. How We Use Your Information
We use your personal data to:
- Process bookings and payments
- Send reservation confirmations and updates
- Management of digital waivers
- Ensure safety and operational readiness
- Communicate with you about your trip or any changes
- Comply with legal and regulatory requirements
- Improve our website and services
- Promote Way to Moab through marketing, reviews and testimonials
3. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us:
- Remember login and booking details
- Analyze website performance (Google Analytics)
- Personalize content and ads
You can disable cookies in your browser settings. Some features may not work properly if you do.
4. Third-Party Services
Your data may be shared with trusted third parties:
- PeekPro: For booking, waiver collection, and payments
- Payment processors: Such as Stripe or other integrated services
- Marketing platforms: Google, Facebook, Instagram (limited, for ad personalization)
These third parties are required to protect your data and only use it for necessary purposes.
5. Data Retention
- Booking and waiver records: Retained for legal and safety purposes (7 years minimum)
- Comments and media: Retained indefinitely unless deleted by you
- Cookies: As outlined in our cookie policy
6. Your Rights
You have the right to:
- Request access to your data
- Request correction or deletion
- Withdraw consent (where applicable)
- File a complaint with your local data protection authority
Please email us at info@waytomoab.com for any data-related requests.
7. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children without parental consent.
8. Data Security
We take commercially reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure.
9. International Visitors (GDPR/UK GDPR)
If you are located in the European Economic Area or the UK, you have additional rights under GDPR:
- Right to data portability
- Right to restrict processing
- Right to object to automated decision-making
Legal bases for processing include your consent, contract fulfillment, and legitimate business interests.
10. Dispute Resolution and Jurisdiction
Any disputes arising from your use of our services or this Privacy Policy will be resolved exclusively in the courts of Grand County, Utah, under the laws of the State of Utah.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via the website or by email. Continued use of our services after updates indicates your acceptance of the changes.
12. Contact Us
Way to Moab
160 E 100 S, Moab, UT 84532
info@waytomoab.com
www.waytomoab.com
13. All Other Policies
Policies & Guest Information
Reservations & Cancellations
Weather & Trip Changes
Participation & Safety
Rentals & Vehicle Shuttles
Pets & Alcohol
Media
Website Terms
Participant Waiver